Local Material Drop-Off Instructions
To ensure an efficient and timely drop-off, please follow the steps below:
Notify Our Team in Advance
Email shipping@culturebiosciences.com and copy your project lead to confirm your planned drop-off date and time.
Drop-Off Hours
Materials may be dropped off Monday-Friday between 9:00 AM and 4:00 PM PT. If you require drop-off outside of these hours, please coordinate directly with your project lead in advance.
Log Materials in Console
All drop-off materials must be added to Console prior to arrival to ensure proper intake and tracking.
Delivery Location
Similar to FedEx or UPS shipments, all chemicals, strains, and materials should be delivered to the designated loading dock at 233 East Grand Ave. For courier services (including 1-hour delivery), packages should be handed directly to personnel at this dock.
Packing Instructions
To ensure material integrity and efficient intake, please follow the guidelines below:
Temperature Protection
When required, package all media, vials, and materials with sufficient temperature control (e.g., ice packs or dry ice, as appropriate) to maintain stability for at least 3 hours.
Include a Shipping Manifest
Include a completed Shipping Manifest inside the box (linked here) to help preserve material traceability and accurate receiving.
For details, please view the Shipping Manifest Usage article.
Label the Outer Box Clearly
Please label each package as follows:
Culture Biosciences
ATTN: Project Lead Name - Project Codename
233 E Grand Ave
South San Francisco, CA 94080
Pickup
Coordinate with PL and email shipping@culturebiosciences.com prior to pick up.
Material will be located at the loading dock, right side of 233 E Grand Ave. At which point the material will be handed off by our shipping & receiving personnel.